A growth in population and pollution has led to an increase in the need for better healthcare infrastructure. In today’s time, healthcare infrastructure not only includes good doctors or better medical equipment but improved efficiency and better communication with the patients. One of the ways to achieve this is by streamlining appointment scheduling by digitizing the process. Let's take a look at some powerful benefits appointment scheduling gets to the system:
The main benefit of enabling digital appointment scheduling systems is convenience. A digitized system is not just convenient for the clinic in terms of tracking and managing appointments but also for the patients allowing them to book appointments as per their preference corresponding to the available slots. It saves time and effort as well as reduces no-shows ultimately affecting the bottom line. With appointment scheduling software that features no-code appointment scheduling forms on a website or an application, the customers can book appointments without having to check for multiple availabilities of the doctor on a call or through a visit making it seamless and hassle-free experience. In a survey by Intuit Health, Eighty-one percent of patients in America would prefer to schedule their own appointment via a secure Web service and fill out medical/registration forms online prior to their appointment.
Appointo, the appointment scheduling software preferred by healthcare professionals across the world, packs a good punch in the convenience department. With a no-code website embed feature, Microsoft Teams and Google calendar integrations, and automated notifications, the system helps customers schedule appointments with utter convenience. Our healthcare customers are absolutely happy they chose us; read on to see what they have to say about us -
2. Scheduling on-the-go
Unlike manually booking appointments with the help of a human resource, virtual online appointment bookings can be scheduled anytime, anywhere. The customer need not have to contact any appointment scheduling numbers or wait in queues to be assigned to an executive who is only available within 9-5 working hours. With a digitized appointment scheduling system for healthcare, patients can check availability and book for appointments from their phones, laptops, tablets, etc. at any time of the day. What's more, the same is true for any rescheduling requests or appointment modifications. An appointment scheduling software ensures hassle-free rescheduling options and automatically updates the healthcare system's calendar to modify the booking. With the help of automated notifications and integrations across different calendar applications, Appointo can help doctors ease bookings to improve customer experience and reduce wait times. Appointo's scheduling software allows customers to check the available slots, book preferred times, and save a calendar event on the go.
3. No more No-Shows
The most time-consuming and resource-wasting events in the healthcare business are no-shows. Every appointment scheduled with the doctor involves multiple hours of preparation, lost potential business opportunities, and other resource allocations. Taking an appointment at a dentist, for example, an appointment scheduled for a cavity-filling or a follow-up appointment for a root canal treatment, would block considerable time of doctor's working hours owing to the time-consuming treatment. It would also require preparation in terms of tools to be disinfected, medicines to be procured, or instruments to be prepped, which would be planned and carried out by the doctor as well as their assistant. A no-show for such an appointment would lead to time and resource wastage ultimately affecting the business efficiency and lost opportunities.
A digitized appointment scheduling software allows for customers to not only add their scheduled appointments in their preferred calendar applications ensuring reminders across devices but also allow hassle-free rescheduling and appointment modifications. Appointo's robust integrations and top-of-the-line features ensure the customers are guided throughout their booking journey with ample notifications and options to make changes in the appointment before it is due.
4. Resource re-allocation
Doctors and hospitals can make better use of their human resources when appointment scheduling responsibilities have been automated. Once automated, employees can focus on service delivery and experience rather than administration management. Appointo's scheduling software allows customized data collection at the time of scheduling thereby removing the need for personnel to collect patient history or complaints. With an improved job role, the healthcare business can ensure employee satisfaction and improved productivity.
5. Overcome manual limitations
Digitized appointment scheduling helps overcome all manual limitations such as a surge in the volume of booking, time restrictions, manual errors, data entry, and maintenance, etc. This is an age-old benefit to any digitized activity, although, in service industries, it's a rather major advantage. Considering healthcare services are affected by many factors ranging from a pandemic that occurs once in a lifetime to the annual flu season, increasing and letting go of employees is not an option. The business' thus tends to either manage higher volumes of patient inflow with a skeletal staff or run an inefficient business with more staff than required. Both the scenarios are avoidable in terms of appointment scheduling. An automated system helps eradicate the need to invest in manual resources and is highly scalable and flexible as and when required.
Appointo, the appointment scheduling application is a must-have for healthcare businesses' coping with volatile demand and wishes to streamline their business. Enquire now for a free consultation or a check out the free demo for the application here!
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